This privacy policy applies to current, past, and potential clients of Research Intel. If you are a participant in our recruitment processes, this policy does not apply to you. Please visit the participant page instead to learn how we process your personal data as a participant.
Our Contact Details
Company Name: Research Intel
Address: Laggan House, College Road, Lansdown, Bath, BA1 5RY
Phone Number: 01225 446670
Email: gdpr@researchintel.co.uk
The Type of Personal Information We Collect
We currently collect and process the following types of information:
- Non-identifiable statistical data: This is collected via first-party cookies through Google Analytics or similar services when you visit our website.
- If you contact us directly, we collect:
- First and last name
- Company name
- Job title
- Email address
- Phone number
How We Collect and Use Personal Information
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You want more information about our recruitment services
- You request a quote for a project
- You sign up for our newsletters or marketing communications
In some cases, we may receive personal information indirectly, such as:
- Data shared by a colleague to help us work on a project together
- Legal or financial documentation associated with a project
We use the information you provide to:
- Respond to your requests and inquiries
- Provide detailed information about our services
- Send newsletters or other marketing communications (if you’ve opted in)
- Fulfil contractual obligations (e.g., if you work with us on a project)
We may share your information with third parties involved in a project, such as participants recruited for your project, but only with your consent.
Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing personal data are:
- Your consent: If you reach out for information or sign up for our newsletter, you can withdraw your consent at any time by contacting us at gdpr@researchintel.co.uk.
- Contractual obligation: If you are a client or self-employed individual working with us, we process your data as part of our agreement.
- Legal obligation: If we have a legal requirement to retain certain data (e.g., signed contracts or other legal documents), we are obligated to retain that information.
How We Store Your Personal Information
Your personal data is securely stored in our internal systems and third-party platforms.
- We retain personal data based on informed consent for up to 5 years, or if you continue to consent to its use. Once consent is withdrawn, we will permanently delete your data.
- For contractual and legal obligations, we retain personal data indefinitely to comply with legal requirements. Under Article 17 of the GDPR, data covered by legal obligations does not require deletion.
Your Data Protection Rights
Under data protection laws, you have the following rights:
- Right of access: You can request copies of your personal data.
- Right to rectification: You can ask us to correct inaccurate or incomplete data.
- Right to erasure: In some circumstances, you can request that we delete your data.
- Right to restrict processing: You can ask us to limit the processing of your data in certain cases.
- Right to object to processing: You can object to our processing of your data.
- Right to data portability: You can request that we transfer your data to another organization.
You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month.
To make a request, please contact us at:
- Email: gdpr@researchintel.co.uk
- Phone: 01225 446670
- Address: Laggan House, College Road, Lansdown, Bath, BA1 5RY
How to Complain
If you have concerns about how we use your personal information, you can contact us by emailing gdpr@researchintel.co.uk, calling 01225 446670, or writing to Research Intel, Laggan House, College Road, Lansdown, Bath, BA1 5RY.
Alternatively, you can contact the Information Commissioner’s Office (ICO):
ICO Website: ICO Website
ICO Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
ICO Helpline: 0303 123 1113